Customer Policies
Privacy Policy
Effective date: September 22, 2026
FORG3D is operated by Alpha Pride Innovations LLC. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to the FORG3D website and the orders, quotes, and customization requests you submit through it.
Information You Provide to Us
We collect information you voluntarily provide when you place an order, request a quote, submit a customization form, or contact us. This may include your name, email address, phone number, shipping address, order and transaction information, and project details. For custom work, you may also submit artwork, logos, photographs, measurements, vehicle or boat information, lettering text, and other project details needed to produce your order.
Order, Contact, Shipping, and Transaction Information
When you place an order or request a quote, we collect the contact, shipping, and order details needed to fulfill it, communicate with you, and provide customer service. Transaction information is processed as described in the Payments section.
Cookies and Device or Browser Information
Like most websites, the FORG3D site uses cookies and similar technologies to operate and to understand how the site is used. We may also collect basic device and browser information, such as browser type, screen size, and general location information that does not identify you personally.
Google Analytics 4
We use Google Analytics 4 to help understand how visitors use the site so we can improve it. Google Analytics collects usage information such as pages visited, time spent on the site, referral sources, and general device and location information. Google Analytics processes this information using cookies. The current FORG3D measurement ID is G-Y57JEEQ77M. You can learn more about how Google collects and processes this data, and how you can manage Google Analytics settings, in Google's privacy policies and through the browser add-ons Google provides.
How We Use Your Information
We use the information we collect to:
- Fulfill orders and provide quotes;
- Communicate with you about your order, quote, or project;
- Improve the website and our products;
- Prevent fraud and help protect orders and payments;
- Meet legal obligations we may have.
Sharing With Service Providers
We share information only with service providers needed to operate our business, such as providers of website hosting, analytics, payments, shipping, communication, and order fulfillment. These providers process information on our behalf to deliver the services we rely on, and they are expected to handle it appropriately.
Payments
Payments are processed by third-party payment providers. FORG3D does not store complete payment-card details. Payment processing is governed by the terms and practices of the payment provider you select at checkout.
We Do Not Sell Your Personal Information
FORG3D does not sell customers' personal information for money.
Data Retention and Security
We follow reasonable data retention and security practices appropriate to the information we handle. However, no website or system can guarantee perfect security, and we do not promise that your information will never be exposed in circumstances outside our control.
Your Requests Concerning Your Information
If you have a request concerning your personal information, you may contact us at Sales@Forg3dUSA.com. We will review and respond to reasonable requests as appropriate.
Children
The FORG3D website and products are not directed toward children under 13. We do not knowingly collect personal information from children under 13.
Policy Updates
We may update this Privacy Policy from time to time. The effective date shown above reflects the most recent version. Continued use of the site after changes are posted means you accept the updated policy.
Contact
If you have questions about this Privacy Policy, contact Sales@Forg3dUSA.com or (239) 336-9626. FORG3D is operated by Alpha Pride Innovations LLC, Port Charlotte, Florida.